Privacy Policy for Opal Glams

Effective Date: January 16, 2025

At Opal Glams, accessible at opalglams.com, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or make a purchase. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide you with the best shopping experience.

a. Personal Information

We collect personal information that you voluntarily provide when:

  • Creating an account
  • Placing an order
  • Subscribing to our newsletter
  • Contacting customer support

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (secured and encrypted)

b. Non-Personal Information

We automatically collect certain non-personal data, such as:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited and browsing behavior

2. How We Use Your Information

We use the information collected for the following purposes:

a. Order Fulfillment

  • To process payments, ship your order, and send confirmation emails.

b. Customer Support

  • To provide assistance with inquiries or issues.

c. Marketing and Communication

  • To send promotional offers, updates, and newsletters (only with your consent).

d. Website Improvement

  • To analyze website traffic and enhance your shopping experience.

e. Security and Fraud Prevention

  • To detect and prevent unauthorized transactions or fraudulent activities.

3. How We Protect Your Information

We implement robust security measures to safeguard your data:

  • Encryption: Payment transactions are encrypted using SSL (Secure Sockets Layer) technology.
  • Restricted Access: Only authorized personnel have access to your personal information.
  • Regular Audits: We continuously review our systems to ensure they meet the highest security standards.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share it in the following scenarios:

  • Service Providers: With trusted partners for payment processing, shipping, and email communication.
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Types of Cookies We Use

  • Essential Cookies: Necessary for basic website functionality.
  • Performance Cookies: Help us analyze user behavior and improve site performance.
  • Marketing Cookies: Deliver personalized ads and promotions.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the site.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Marketing Preferences: Opt-out of promotional emails by clicking the “unsubscribe” link in any email.

To exercise these rights, contact us at contact@opalglams.com.

7. Third-Party Links

Our website may include links to third-party sites. Opal Glams is not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing any information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we discover that we have collected personal information from a minor, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

  • Email: contact@opalglams.com
  • Phone: (217) 386-2863
  • Address: 2955 Maryanna Dr, Bodega Bay, California (CA)

At Opal Glams, we are committed to protecting your privacy while delivering an exceptional shopping experience. Thank you for trusting us with your personal information.